bol88 Privacy Policy
This document provides a full explanation of how your personal information is collected, stored, and kept secure on the bol88 platform.
This privacy policy ("Policy") is issued on behalf of the bol88 platform ("we", "us"). This Policy describes what types of information are collected from users ("you", "user") of the bol88 website bol88.cam, how that information is used, who it may be shared with, and what steps we take to protect your information.
By using our site, you are considered to have accepted the terms of this privacy policy. If you do not agree with any term of this Policy, you are requested to stop using our site. This Policy may change from time to time — when it does, the updated version will be published on the site.
1. Information Collection — What We Need to Know
To register an account on bol88 or to use our services, the following types of information may be required. We collect only information that is relevant and necessary.
1.1 Information You Provide Directly
- Identity Information: Your full name, date of birth, and gender — collected at the time of registration.
- Contact Information: Email address — for account verification and important notifications.
- Login Information: Username and encrypted password.
- Financial Information: Deposit and withdrawal history and payment method details (bKash, Nagad, Rocket, Upay, or bank information).
- Identity Verification Documents: National ID or other government-issued ID as part of the KYC process.
1.2 Automatically Collected Information
- Device and Browser Information: IP address, browser type, device model, and operating system.
- Usage Information: Pages visited, session duration, click patterns, and gameplay history.
- Cookies and Tracking Technologies: Cookies are used to improve site functionality — details are provided in Section 7.
2. Purpose of Information Use
Information collected by bol88 is used for the following legitimate purposes:
- For account registration, verification, and management.
- For processing deposits, withdrawals, and other financial transactions.
- For providing customer support via 24/7 live chat and email.
- For ensuring account security and preventing fraud and money laundering.
- For providing bonuses, promotions, and personalized offers.
- For enforcing responsible gambling policies and age verification (21+ confirmation).
- For improving service quality and refining the user experience.
- For compliance with regulations and legal obligations.
3. What Types of Information We Process
User information at bol88 is classified into six main categories. Information in each category is used for specific purposes and each has a separate level of protection.
Identity Information
Name, date of birth, and national ID — used for account verification and age confirmation.
Financial Information
Records of deposits and withdrawals, payment method details — for secure transactions.
Gameplay Information
Betting history, game preferences, and activity logs — used for fair play and service improvement.
Device and Log Information
IP address, device model, browser — for security monitoring and fraud prevention.
Cookie Information
Session tokens, preference settings, and analytics data — to improve site functionality.
Communication Information
Records of live chat and email communications — for improving support quality and resolving disputes.
4. Information Sharing with Third Parties
bol88 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Trusted third parties are used for payment processing (bKash, Nagad, Rocket, Upay), identity verification, fraud prevention, and technology services. These partners may only use the information for their designated tasks and are bound by strict confidentiality agreements.
4.2 Legal Obligations
bol88 is required to disclose information when mandated by a court order, a request from an investigating authority, or applicable law. In such cases, only the minimum necessary information is disclosed.
4.3 Business Transfers
If ownership or operations of bol88 change through a merger or acquisition, user information may be transferred as an asset. Users will be notified in advance in such cases.
4.4 With Your Consent
Before sharing information for any purpose other than those described above, your explicit consent will be obtained.
5. Information Security Measures
We apply internationally recognised technical and organisational measures to keep your information secure:
- SSL Encryption: All data transferred between your browser and our servers is encrypted using TLS/SSL technology.
- Database Encryption: Sensitive information remains encrypted while stored.
- Access Controls: Only authorised personnel can access specific information on a need-to-know basis.
- Security Monitoring: Round-the-clock monitoring is in place to detect unusual activity.
- Regular Security Reviews: Systems and processes are audited and updated on a regular basis.
Please note that no transmission or storage of information over the internet is completely secure. We are committed to ensuring the highest level of protection, but users are still advised to keep their passwords confidential and avoid logging in on unfamiliar devices.
6. Information Retention Period
bol88 retains your information only for as long as necessary or legally required:
- Active Accounts: All information is retained for the duration the account remains active.
- After Account Closure: Financial transaction records are retained for a defined period in accordance with legal obligations.
- KYC Documents: Identity verification documents are kept for a defined period in accordance with applicable regulations.
- Support Records: Support history is retained for as long as needed to resolve issues.
Once the defined retention period has passed, information is securely deleted or anonymised.
7. Cookies and Tracking Technologies
bol88 uses cookies and similar technologies to ensure site functionality and improve your experience. Cookies are small data files stored in your browser.
7.1 Types of Cookies
- Essential Cookies: Necessary for the basic functionality of the site — maintaining login sessions, security, and navigation. These cannot be disabled.
- Analytical Cookies: For analysing which pages are visited most frequently, how long users stay, and similar patterns. User identity is not revealed.
- Preference Cookies: For remembering your language, theme, and other settings.
7.2 Cookie Controls
Most browsers accept cookies by default. You can block or delete cookies from your browser settings. However, disabling essential cookies may cause some features of the site to stop working.
8. Your Rights as a User
bol88 believes every user should have clear control over their own information. You have the following rights:
- Right to Access: You may request to know what information we hold about you.
- Right to Correction: You may request correction of inaccurate or incomplete information.
- Right to Deletion: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
- Right to Restrict Processing: In certain circumstances you may request that processing of your information be suspended.
- Right to Data Portability: You may request your personal information in a readable format.
- Right to Object: You may object to your information being used for specific purposes.
To exercise any of the above rights, email [email protected] or contact us directly via live chat. We will process your request within a reasonable timeframe.
9. Protection of Minors
bol88 is an adult entertainment platform. This site is intended only for individuals aged 21 and above. We do not intentionally collect personal information from anyone under the age of 21.
An age verification process is followed at the time of registration. If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be cancelled. If a parent or guardian believes their child's information is held by us, please contact [email protected].
10. International Transfer of Information
bol88 works with servers and service providers located in various parts of the world. This means your information may be stored or processed in a country outside Bangladesh. In such cases, it is ensured that the country or organisation in question provides adequate data protection.
For any international transfer of information, we use appropriate agreements, encryption, and security protocols to ensure your privacy is maintained at all times.
11. Policy Changes & Updates
This privacy policy may change from time to time due to business changes, addition of new services, or legal requirements. For any significant changes:
- Registered users will be notified by email.
- A clear notice will be displayed on the site.
- The "Last Updated" date at the top of this page will be changed.
If you continue to use the site after changes have been made, you will be considered to have agreed to the new policy. Therefore, it is recommended that you review this page regularly.
12. Privacy Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
Live Chat
Use the site's live chat feature for instant support in Bengali, available 24/7.
For detailed questions or to exercise your data rights, email us: [email protected]
Our team will try to respond to your message within a reasonable time. Complex data-related requests may take longer and may require identity verification.
Have more questions?
Also read our Terms & Conditions and Responsible Gaming policy — stay informed and safe.